Operations for security guard companies
Callouts covered by text. Clock-ins proven at the post. Your client's report by 7 a.m. We run it for you.
Shown with a sample agency. Armed and unarmed posts, condos to construction sites.
Calls dispatch makes before the list runs out
Postline texts the guards who can legally work the post. The first YES gets it, the rest hear it's covered, and dispatch only steps in when the list runs out.
Minutes from a missed clock-in to the post opening to others
The guard gets a text at 10 minutes. At 30 the shift goes to the next guard on the list. Both are your settings.
Expired licences that reach a post
Class D, Class G and the range requalification date are checked on every assignment.
When your client's report lands
Every site's day: coverage, patrol rounds, the activity log and incidents.
Three shifts at a sample gatehouse, and everything Postline handled so the office didn't have to.
Day shift7 AM to 3 PM
Marisol scans the tag on the gatehouse wall. Postline checks she is at the site and the board turns green.
The property manager gets every hour covered, four patrol rounds and two log entries, without anyone sending it.
A gap over two hours between rounds would have flagged the office before the client noticed.
Swing shift3 PM to 11 PM
Darnell's phone has no signal at the gate. He texts IN 4821, the code printed on the tag, and he is on the clock.
A car blocking the fire lane, two photos, filed from his phone. You choose whether the client sees it.
Yusniel texts CALLOUT twenty minutes before his shift. Postline starts texting the five best guards for the post.
Graveyard shift11 PM to 7 AM
Keisha replies YES 4137. The post is hers, the other four hear it's taken, and nobody at the office picked up a phone.
Every checkpoint carries a time. The client can see the night's rounds in their portal before they wake up.
Twenty-four hours, three guards, one post, all of it on the record.
No phone tree and no group chat. The first guard who can legally work the post says yes, and everyone else hears it's taken.
CALLOUT my son has a fever, can't make tonight
Got it. Dispatch is covering your shift at Seagrape Village, Sat, Oct 18, 11 PM to 7 AM.
Arden Point Security: open shift at Seagrape Village (Gatehouse), Sat, Oct 18, 11 PM to 7 AM. Reply YES 4137 to take it or NO 4137 to pass.
NO 4137
YES 4137
Confirmed: Seagrape Village (Gatehouse), Sat, Oct 18, 11 PM to 7 AM. Post orders and clock-in: https://app.ardenpoint.example/g
Thanks. The Seagrape Village shift for Sat, Oct 18 is covered.
Covered in 6 minutes. The board turns green.
They text CALLOUT, tap "Can't make it" in the app, or don't clock in. Postline takes the shift off them and starts at once.
Each one is checked against the post: Class D, Class G for armed posts, the range date, double booking, rest and overtime. Five at a time, in English or Spanish, faster as the shift gets close.
They get the post orders and the clock-in link. Two YES answers in the same second can't both win, and dispatch only hears about it if nobody is left to ask.
No app to download and no shared phone in a drawer. The guard's own phone and a tag on the wall.
Each post gets a printed tag. The code opens Postline in the phone's browser and clocks the guard in. Standing at the tag is the proof. An NFC sticker carries the same link.
Under the tag it reads "Text IN 4821". A guard with no signal or no smartphone clocks in by text, and OUT clocks them out.
Every punch records the time, the method and whether it happened at the site. Timesheets flag the ones that didn't before anything is billed.
Schedule, dispatch, licences, billing and hiring, for the owner and the dispatcher.
Book a demoWho is on post right now, who is late and by how much, which shifts are open this week, which licences lapse this month, and overtime before it happens.
Every site and post down the side, the week across, open shifts in red. Add a repeating block in one form, and text every guard their week with one button.
Timesheets come from the clock-ins. Holdovers past the scheduled end, missing clock-outs and clock-ins away from the site show up before the invoice goes out. Invoices and payroll export as files QuickBooks, ADP and Gusto import.
Applications land with the licence number, the interview gets booked by text in English or Spanish, and Hire turns an applicant into a guard with the app the same day.
Signed in with their number and a PIN, in English or Spanish. Shifts, post orders, clock-in, patrol scans, the activity log, incidents with photos, open shifts to pick up.
A property manager rarely fires a guard company over one bad night. They leave after a run of small doubts: a late report, a guard nobody could reach. Postline gives each client their own view, built from the same clock-ins and scans your office sees.
Coverage by post with scheduled and actual times, patrol rounds, the activity log and incidents, compiled for every site each morning without anyone remembering to send it. A guard who is late shows the client as covered, so your problems stay yours to fix.
Postline is the middle of the business. These are the two ends of it.
We rebuild the agency's site, and its forms feed Postline instead of an inbox.
From day 60: property managers, condo boards, builders, venues and public bids in your area that need guards soon, each with a proposal priced from your own rates.
The tools in the middle of a guard company, swapped for one system we run.
Guard software priced per site or device
The bill climbs with every site, and the owner still runs it at 2 a.m.
Schedule, guard app, patrols, reports and a client portal, run for you, one flat fee.
Group texts and the phone tree
No record of who was asked or when. Whoever is awake decides.
The fill desk texts in waves and logs every answer.
Paper or emailed activity reports
Late, hard to verify, and the reason clients leave.
Activity log and incidents with photos, a portal, the 7 a.m. report.
A licence spreadsheet
A lapsed Class G suspends the guard. An unlicensed guard on post is a fine per count.
Reminders at 60, 30 and 7 days, and a block on the day it lapses.
A free scheduler
No patrol tours, and nothing checks the licence before an assignment.
Every assignment checked against licence, armed status, rest and overtime.
QuickBooks, ADP or Gusto
Kept. They are not the problem.
Postline sends them timesheets from the clock-ins, so nobody re-keys hours and holdovers get billed.
Never per guard or per location, so adding a site never costs you more software. Month to month.
How your week actually runs, before we build anything.
The system, set up and run by us. Month to month.
Buyers in your area who need guards soon.
We quote after the look, from your number of officers and posts. No long contract: stop at the end of any month.
Anything we haven't covered, ask us at contact@perspicality.com.
Keep it if it covers your nights. Most guard companies run scheduling in one tool, callouts on a group text and reports by email. The two-week look tells us which you are. If what you have works, we say so and build around it; if not, we move you over and run both side by side until the first invoices match.
No. Each guard gets a link by text and signs in with their phone number and a PIN. It works on any phone with a browser, in English or Spanish, and uses the phone's location only at clock-in and clock-out.
Postline keeps texting the next guards who can legally work the post, in waves, faster as the shift gets close. When nobody eligible is left, dispatch gets an alert and can assign anyone from the shift page, with each guard's reason shown.
Their own sites and nothing else: who is on post, when they clocked in and whether it was at the site, every patrol checkpoint scanned, the activity log, and the incident reports you choose to share. Plus a report each morning.
It tracks Class D, Class G and the yearly range requalification for every guard, texts them before each lapses, and won't put a lapsed licence on a post. It reminds you of the 15-day report to the state for each hire and termination; the filing itself stays yours.
About three weeks after the look. We load your sites, posts, post orders, guards and licences, print the checkpoint tags, text every guard the app, and run alongside your current setup until payroll and invoices match.
Both. Postline is our software, and we run it for you: set it up, fix it, and ship one improvement a month from what we see in your operation. You don't manage another subscription.
